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Mobile Number Portability Statistics As Of October 2011

NEWS RELEASE – NOVEMBER 4, 2011

MOBILE NUMBER PORTABILITY STATISTICS AS OF OCTOBER 2011

The National Communications Authority (NCA) is pleased to report that as of the end of October, 2011, four months since the commencement of Mobile Number Portability (MNP), a total of 138,458 mobile phone subscribers in Ghana had taken advantage of the MNP system to move from one mobile service provider to another whilst retaining their mobile number.

NCA’s analysis of data for the month of October shows that of the 32,780 porting requests completed in that month:
•    5% were completed within 15 minutes
•    48% were completed between 15 minutes and 1 hour
•    30% were completed between 1 and 4 hours
•    16% were completed between 4 and 24 hours
•    1% were completed in more than 24 hours
The average time to complete a port in October was 2 hours, 53 minutes, a further improvement over September’s 3 hours, 7 minutes and August’s 4 hours, 16 minutes.

NCA reminds the public that prior to visiting the agent or shop of the network they wish to join, they should ensure that the number they are currently using and wish to port is able to make and receive phone calls, is able to send text messages and has been with their current service provider for at least thirty days.

DIRECTOR GENERAL
NCA-GHANA

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Posted on 04/11/11

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