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NCA Educates Congregants of Twenty Churches and Mosques on World Consumer Rights Day

The National Communications Authority (NCA) marked the World Consumer Rights Day with various religious groups in nine (9) Regions of the country. The Authority took advantage of the various platforms to promote and raise awareness on consumer rights and responsibilities within the communications industry as well as remind service providers about the importance of observing and enforcing consumer rights. The celebration was in two folds, the first day was observed on the 13th March, 2020 with selected Muslim communities nationwide and the second day was observed on the 15th March, 2020 with selected churches under the theme “Information and Education: the tools for consumer empowerment and protection”.

World Consumer Rights Day is celebrated on March 15 each year to create awareness regarding consumer rights. It is an annual occasion for celebration and solidarity within the global consumer movement. Among the subjects areas of consumer education for the NCA were the Consumer Complaint Process, Mobile Number Portability, Consumer Rights and Responsibility, Unsolicited Electronic Communications among others.

Over the years, the NCA has undertaken several initiatives on this day to protect the rights of consumers, these include engaging market women, bus drivers, and communities amongst others.

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